Refund policy

Return & Refund Policy

At Skaari, your satisfaction means everything to us. While we hope you’ll love every product, we understand that sometimes things don’t work out.

We accept returns within 14 days of delivery — provided that the product is unused, unopened, and in its original packaging.

Due to hygiene regulations and the nature of skincare products, we’re unable to accept returns for items that have been opened or used.

If your order arrives damaged or faulty, please contact us at skaariinfo@gmail.com within this 14-day period. Include:

• Your order number

• Clear photos of the damaged item(s) and packaging

• The delivery address for a replacement (if needed)

Once reviewed, we’ll guide you through the next steps, which may include a refund or replacement depending on the situation.

Please note:
We do not cover return shipping costs unless the item is faulty or incorrect.
All refunds (if approved) will be issued to the original payment method.

We appreciate your understanding and care.